Terms of service

Welcome to Organic Farmers Market.

These Terms of Service govern your access to and use of organicfarmersmarket.com.pk, including purchases made through our website.

By visiting our website, creating an account, placing an order, or purchasing a product, you agree to these Terms of Service.

1. About Organic Farmers Market

Organic Farmers Market operates an ecommerce platform offering agricultural, natural, herbal, food, seed, supplement, wellness, and related products.

References to "Organic Farmers Market", "we", "us", or "our" refer to the operator of this website.

References to "you", "customer", or "user" refer to any individual accessing or purchasing from the website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding transaction.

If you are purchasing on behalf of a company or another organisation, you confirm that you have authority to act on its behalf.

3. Product Information

We aim to provide accurate product information, including descriptions, weights, ingredients, images, prices, usage information, and availability.

However:

• Packaging may occasionally change.
• Product appearance may vary naturally between batches.
• Agricultural and natural products may vary slightly in colour, texture, size, aroma, or appearance.
• Screen settings may affect how product colours appear.

Where there is a material error in product information, pricing, or availability, we reserve the right to correct it.

4. Natural and Agricultural Products

Natural agricultural products can vary between harvests and batches.

Such natural variations do not necessarily indicate that a product is defective.

Customers should inspect product labels, ingredients, allergen information, storage instructions, and directions before use.

5. Health and Wellness Disclaimer

Information on this website concerning herbs, seeds, supplements, powders, nutrition, traditional uses, or wellness is provided for general informational purposes.

It is not intended to diagnose, treat, cure, or prevent any disease and should not be treated as professional medical advice.

Consult a qualified healthcare professional before using supplements or herbal products, particularly if you:

• Are pregnant or breastfeeding;
• Are taking medication;
• Have an existing medical condition;
• Have allergies;
• Are preparing products for a child; or
• Are unsure whether a product is suitable for you.

Individual results may vary.

6. Allergies and Sensitivities

Customers are responsible for checking ingredients and allergen information before consuming or using a product.

If you have a known food, seed, herb, plant, nut, or other allergy, consult an appropriate healthcare professional before use.

7. Orders

Placing an order does not necessarily mean the order has been accepted.

We may decline, cancel, or limit an order where:

• A product is unavailable;
• Pricing information is incorrect;
• Fraud or suspicious activity is suspected;
• Payment cannot be verified;
• Delivery information is incomplete or incorrect;
• The order exceeds available stock; or
• We cannot lawfully or reasonably fulfil the order.

If payment has already been received for an order that we cancel, the appropriate amount will be refunded.

8. Prices

Prices are displayed in Pakistani Rupees (PKR) unless stated otherwise.

Prices may change without prior notice.

The price applicable to your purchase will normally be the price displayed when your order is placed, subject to correction of obvious pricing errors.

9. Promotions and Discounts

Promotional codes, discounts, special offers, or sale prices may:

• Be valid only for a limited period;
• Apply only to selected products;
• Have minimum purchase requirements;
• Be limited to one use per customer; or
• Be withdrawn where misuse or error occurs.

Specific promotional terms will take priority where provided.

10. Payment

Available payment methods will be displayed during checkout.

You agree to provide accurate billing and payment information.

We reserve the right to verify orders before dispatch.

11. Delivery

Delivery is subject to our Shipping Policy.

Delivery dates are estimates and may be affected by courier delays, weather, public holidays, remote-area access, security conditions, natural events, or circumstances outside our reasonable control.

12. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

13. Customer Accounts

If you create an account, you are responsible for:

• Providing accurate information;
• Keeping login information confidential; and
• Activities conducted through your account.

Please notify us if you believe your account has been accessed without authorization.

14. Website Use

You must not use the website:

• For unlawful purposes;
• To commit fraud;
• To interfere with website security;
• To introduce malware or harmful code;
• To scrape or harvest data without authorization;
• To impersonate another person;
• To misuse promotional offers; or
• To infringe intellectual-property rights.

15. Intellectual Property

Unless otherwise stated, website content including branding, product photographs, graphics, text, packaging artwork, layouts, videos, and other original materials belongs to Organic Farmers Market or is used with permission.

Content may not be commercially reproduced, distributed, modified, or republished without prior authorization.

16. Third-Party Services

We may use third-party services including:

• Payment providers;
• Courier companies;
• Ecommerce technology providers;
• Analytics providers;
• Hosting providers; and
• Communication services.

We are not responsible for interruptions caused solely by third-party services beyond our reasonable control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Organic Farmers Market will not be liable for indirect, incidental, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

18. Indemnity

You agree to be responsible for losses arising from your unlawful misuse of the website or violation of these Terms, to the extent permitted by law.

19. Force Majeure

We will not be responsible for delays caused by events outside our reasonable control, including natural disasters, floods, transport disruptions, strikes, government restrictions, civil disturbances, network failures, or courier interruptions.

20. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this website with an updated revision date.

21. Governing Law

These Terms are governed by applicable laws of Pakistan.

Electronic transactions are recognized under Pakistan's Electronic Transactions Ordinance, 2002.

Nothing in these Terms is intended to restrict statutory consumer protections that cannot legally be waived.